To kick off 2016, the Kinnek team has been meeting a variety of small business owners and suppliers at events across the country including the Unified Wine & Grape Symposium in Sacramento, CiderCon and our Small Business Social in Portland and the Hotel, Motel & Restaurant Supply Show of the Southeast in Myrtle Beach.

As an online purchasing platform that’s disrupting the existing marketplace Kinnek is in a unique - and new - position. That means many of the challenges our Customer Success Team seeks to overcome stem from a misconception of how we operate. Getting lots of custom quotes from suppliers, free of charge and with no long-winded communication or leg-work is a new thing for our customers.

You’re probably already familiar with “read receipts” - many of your personal devices or social media apps already have this feature built in (think Apple or Facebook Messenger). It basically tells you when a recipient has actually opened and read your message. We’re excited to announce a similar update to our messaging platform on Kinnek!